the artist direct
     

NOV 11th, 2011
 
privacy

THE ARTIST DIRECT | ART + TECHNOLOGY is committed to protecting your online privacy while providing you with the most useful and enjoyable Web experience possible. Our site's shopping cart [Art + Technology] form requires users to give us contact information (such as name and email address), unique identifiers (user id), and financial information (account or credit card numbers). The customer's contact information is used to contact the visitor when necessary. Financial information that is collected is used to bill the user for products and services. Unique identifiers (such as user i.d. numbers) are collected to verify the user's identity and for use as account numbers in our record system. We do not share customer information. Our site uses an order form for customers to request information and services. We collect visitor's contact information (such as their email address), unique identifiers (user i.d.), and financial information (account or credit card numbers). Contact information from the order form is used to send orders to credit card companies. The customer's contact information is used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services.

FINANCIAL INFORMATION. We collect financial information (such as your credit card information) on an as-needed basis to bill you for products and services you purchase through the Site and to fulfill your orders. Your financial information will be provided to credit card, check, or other financial companies as required for payment authorization and processing. If we have trouble processing an order or payment, your personal contact information will be used to get in touch with you. We may use third parties [pay pal, world pay] for billing. These parties have their own web sites and may directly collect your contact and financial information. These parties will have their own Privacy Policies that you should review.

HOW WE PROTECT YOUR PERSONAL INFORMATION All personal data you enter on our shopping cart site [Art + Technology] is encrypted with secure server software (SSL) that encodes the information before your Web browser software sends it to us. The SSL software decodes the data only after it reaches our server, meaning hackers can’t snatch any of your personal information while it is in transit. [We use 256 bit RSA encryption ciphers using a 4026 bit key in our shopping cart and in our administrative cart control panels. This is the most powerful 'super-cert' available and is capable of making older browsers with the older 28 and 40 bit encryption behave like they have stronger encryption installed.] Once the data reaches our site, the same state-of-the-art security software we use to guard all of our company’s essential business data protects your personal data as well. In addition to using the most secure technology available, we work tirelessly to make sure that we use any information you provide us only in ways you have approved. We send you only the e-mail you have approved in your account information or on your e-mail subscription sign-up page. We do not give or sell this data to any outside firms, nor do we use the data for internal marketing efforts. We do cooperate with law enforcement agencies and credit card fraud bureaus if proper legal support (warrants, summons, identification, etc.) is obtained by the agency in advance. We may initiate actions with these agencies if a party's activities threaten or attempt to threaten our operations supporting our merchants' e-commerce or our servers. We take security and your privacy very seriously.

ONLINE PROTECTION All financial information that is exchanged over the Internet between your computer and THE ARTIST DIRECT | ART + TECHNOLOGY is protected through the use of state-of-the art 128-bit Secure Socket Layer (SSL) encryption technology. While no technology is guaranteed to be 100% secure, SSL technology protects your confidential information from interception and hacking by encrypting the information so that it is transmitted over the Internet as a meaningless string of characters. You can tell that SSL technology is in use by the "s" in the "https" address of The Artist Direct | art + technology pages, or by the browser security notices that are displayed by both Netscape and Internet Explorer to indicate a secure session. According to Verisign, "128-bit SSL is the standard for large-scale online merchants, banks, brokerages, health care organizations, and insurance companies worldwide." In the interest of security, after you submit any information online to us, you should end your browser session before leaving your computer. You should also check to be certain that your browser has not maintained any local copies of your information by "caching" (storing on your hard drive to improve performance) any page on which you submitted your information to us or from which you received any information from us.

FIREWALLS AND PHYSICAL SECURITY Your financial information is stored in a secure database on our secure server behind a firewall. A firewall is a software and hardware product that limits access by outside computers and protects our network and systems. This firewall is constantly monitored on a 24 hour basis, 365 days per year.

HOW WE USE COOKIES As you probably know, "cookies" are small pieces of information that some Web sites store on your computer's hard drive when you visit them. Like many other Web sites, THE ARTIST DIRECT | ART + TECHNOLOGY may use cookies to identify members so they don’t have to enter a user ID and password upon each visit. Most Web browsers automatically accept cookies but allow you to modify security settings so you can approve or reject cookies on a case-by-case basis. Even if you do not use cookies, you can still access all of the features on our site by logging in manually with each visit. USER ID AND PASSWORD STORAGE VIA COOKES OR SOFTWARE. Cookies are files that our Site stores on your computer to make the web site easier to use. Cookies can contain information such as your ID and password. The site may provide software that can also store your ID and password. As a secure Site our default action is to require you to enter access information every time you log on to our Site. The Site or software may provide the option for you to use a cookie or the software for automatic logon. We recommend that you use automatic logon only if no one else uses your computer.

WHAT WE PROVIDE TO THIRD PARTIES THE ARTIST DIRECT | ART + TECHNOLOGY does not provide any third-party access to your personal information except to facilitate your financing.

OBTAINING YOUR CONSENT By using our Web site, you give The Artist Direct permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law. Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. By becoming a THE ARTIST DIRECT | ART + TECHNOLOGY customer, you consent to the collection and use of financial information in the manner described in the then-current version this Privacy Statement. THE ARTIST DIRECT | ART + TECHNOLOGY may modify or supplement this Privacy Statement at any time. To stay up-to-date with our privacy policies and how they affect the security and confidentiality of your personal and financial information, please visit this page regularly.

CHOICE/OPT-OUT Our site provides users the opportunity to opt-out of receiving communications from us at the point, if any, where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service. As long as the consumer remain clients of THE ARTIST DIRECT | ART + TECHNOLOGY, we must keep your credit data on file. 1. You can send email to help@theartistdirect.com 2. You can send mail to the following postal address: p o box 2347, Albany, NY 12220-0347

CORRECT/UPDATE: This site gives users the following options for changing and modifying information previously provided. 1. Email:   help@theartistdirect.com 2. Send mail to the following postal address:    p o box 2347, Albany, NY 12220-0347

CONTACT: If you have any questions about this TERMS OF USE statement, the practices of this site, or your dealings with this Web site, you can contact Customer Support:     help@theartistdirect.com. p o box 2347, Albany, NY 12220-0347